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You have an open chat session in the queue
We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your chat session before you can open a new case.
Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case. Close
You have a chat session in progress
We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your current chat session and then go to My Cases and close your case before you can start a new chat session.
Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case.
You have an open case.
You currently have an open case with us, and you may only have one support case open at a time. If you open a new case, your open case will be CLOSED and you will be placed at the end of the queue. We recommend waiting for your current case to be resolved
Are you sure you want to close your case?
Starting a new session will CLOSE your open case and place you in the back of the queue. You can always wait for your current ticket to be resolved.
Your ticket has been closed.
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ATTENTION!
The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.
Bans will only be overturned if we determine the infraction was due to unauthorized activity on your Activision account.
Temporary bans and accounts under review cannot be appealed.
Submit a support ticket to appeal an account penalty.
We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.
Please review the following before submitting an appeal. If your account is confirmed to be permanently banned for a violation of our Security and Enforcement Policy, it will not be overturned unless we determine the infraction was due to unauthorized activity on your Activision account.
To preserve the integrity of our security systems and detection methods, we will only be able to provide you with the status of your appeal after our investigation is complete. We will not respond to multiple submissions or appeals sent through other channels. Decisions made as part of the appeals process are considered final.
For more information about offenses that can lead to enforcement, please also review the Security and Enforcement Policies on the Account & Security help page.
We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.
Our system is experiencing technical difficulties and is unable to process requests at this time. Please try again later.
Thank you for your patience.
Your ban appeal has been submitted.
We will review your submission for your Activision account <
Thank you for your patience.
Account Recovery Request in progress
We detected that you have an open account recovery request. Please allow us to complete this request before submitting a ban appeal.
Your account recovery request Case Number is <